All Systems Operational

Updated a few seconds ago

Web Apps

Operational

SMTP

Operational

API

Operational

Redirection Links

Operational

Outbound Emails Delivery

Operational

Outbound SMS Delivery

Operational

Inbound Events Tracking

Operational

Outbound Webhooks Processing

Operational

Marketing email campaigns

Operational

Account & Billing

Operational

Marketing automation

Operational

Landing pages

Operational

Inbox

Operational

CRM

Operational

Contact Import Service

Operational

Chat

Operational

WebEngage

Operational

Facebook Ads

Operational

Frontends

Operational

APIv3 Uptime

99.93%




APIv3 Uptime

99.70%




APIv3 Uptime

99.86%




External Services

History (Last 5 days)

Incident Status

Degraded Performance


Components

Marketing email campaigns





November 26, 2020 7:53PM CET
November 26, 2020 6:53PM UTC
[Identified] We are facing some delay in updating statistics for delivered events of marketing campaigns. Campaign sending is unaffected. We have identified the issue and our team is working on a resolution. We will update soon.

November 27, 2020 12:13AM CET
November 26, 2020 11:13PM UTC
[Resolved] Marketing Campaign statistics are now again updated in real time.
Frontend unavailabilityService Disruption

Incident Status

Service Disruption


Components

API, Frontends





November 26, 2020 12:58PM CET
November 26, 2020 11:58AM UTC
[Investigating] We are currently facing a technical issue that leading to frontend and API availabilities, we are working on it.

November 26, 2020 2:00PM CET
November 26, 2020 1:00PM UTC
[Monitoring] We have mitigated the issue, we are monitoring it right now.

November 26, 2020 2:16PM CET
November 26, 2020 1:16PM UTC
[Resolved] We identified the root cause and we are monitoring The services are back to normal.

Incident Status

Degraded Performance


Components

Marketing automation





November 13, 2020 2:11PM CET
November 13, 2020 1:11PM UTC
[Identified] We currently face an issue on our Marketing automation service. We have identified the root cause and a fix on ongoing. Marketing external events can be processed slower than usual.

November 13, 2020 2:28PM CET
November 13, 2020 1:28PM UTC
[Monitoring] Issue has been identified and fixed. Some events are still delayed and will be processed soon. We are keeping this feature in monitoring until all the delayed processing is done.

November 26, 2020 6:06AM CET
November 26, 2020 5:06AM UTC
[Resolved] The issue is completely resolved now and we did not see any issue.

Incident Status

Service Disruption


Components

Web Apps, SMTP, API, Redirection Links, Outbound Emails Delivery, Outbound SMS Delivery, Inbound Events Tracking, Outbound Webhooks Processing, Marketing email campaigns, Account & Billing, Marketing automation, Landing pages, Inbox, CRM, Contact Import Service, Chat, WebEngage, Facebook Ads, Frontends





November 26, 2020 1:40AM CET
November 26, 2020 12:40AM UTC
[Investigating] We are investigating and identified a global issue on our platform. We are working on the mitigation of the issue

November 26, 2020 2:00AM CET
November 26, 2020 1:00AM UTC
[Resolved] The issue is Completely resolved now

November 26, 2020 2:20AM CET
November 26, 2020 1:20AM UTC
[Resolved] All services are operational now

Incident Status

Service Disruption


Components

Web Apps, SMTP, API, Redirection Links, Outbound Emails Delivery, Outbound SMS Delivery, Inbound Events Tracking, Outbound Webhooks Processing, Marketing email campaigns, Account & Billing, Marketing automation, Landing pages, Inbox, CRM, Contact Import Service, Chat, WebEngage, Facebook Ads, Frontends





November 25, 2020 10:09AM CET
November 25, 2020 9:09AM UTC
[Investigating] We are currently facing a global issue on our platform which impact all of our applications. We're investigating about the exact cause and impact.

November 25, 2020 10:36AM CET
November 25, 2020 9:36AM UTC
[Resolved] The services are back to normal. We identified the root cause and investigating about a long term mitigation.