All Systems Operational

Updated a few seconds ago

Web Apps

Operational

SMTP

Operational

API

Operational

Redirection Links

Operational

Outbound Emails Delivery

Operational

Outbound SMS Delivery

Operational

Inbound Events Tracking

Operational

Outbound Webhooks Processing

Operational

Marketing email campaigns

Operational

Account & Billing

Operational

Marketing automation

Operational

Landing pages

Operational

Inbox

Operational

CRM

Operational

Contact Import Service

Operational

Chat

Operational

WebEngage

Operational

Facebook Ads

Operational

Frontends

Operational

Integrations

Operational

WhatsApp Campaigns

Operational

APIv3 Uptime

100.00%




APIv3 Uptime

99.80%




APIv3 Uptime

99.94%




External Services

History (Last 5 days)

Incident Status

Service Disruption


Components

Web Apps, SMTP, API, Redirection Links, Outbound Emails Delivery, Outbound SMS Delivery, Inbound Events Tracking, Outbound Webhooks Processing, Marketing email campaigns, Account & Billing, Marketing automation, Landing pages, Inbox, CRM, Contact Import Service, Chat, WebEngage, Facebook Ads, Frontends, Integrations, WhatsApp Campaigns


Locations

FR, US - West, SIN, US - East, South America, DE (German DC)




October 3, 2022 7:35AM UTC
[Investigating] We have been alerted for high error on multiple services. We are trying to assess the impact and root cause.

October 3, 2022 7:56AM UTC
[Identified] We have idententified the root cause of multiple service disruption. We have restored critical services and working on to restore all services.

October 3, 2022 8:33AM UTC
[Monitoring] We have mitigated the ongoing issues and restored all the services. We are still monitoring platform and services.

October 3, 2022 10:03AM UTC
[Resolved] We have successfully restored all the services.

Incident Status

Degraded Performance


Components

Outbound Emails Delivery


Locations

FR




September 30, 2022 11:14AM UTC
[Identified] All of the transactional emails are delayed. We have identified the issue and actively working on it

September 30, 2022 4:00PM UTC
[Resolved] Email processing is working good now. All services are working fine
Network maintenancePlanned Maintenance

Description

Please be aware that we will be performing a network maintenance on our global platform. During this maintenance, we are not expecting any service disruption.


Components

Web Apps, SMTP, API, Redirection Links, Outbound Emails Delivery, Outbound SMS Delivery, Inbound Events Tracking, Outbound Webhooks Processing, Marketing email campaigns, Account & Billing, Marketing automation, Landing pages, Inbox, CRM, Contact Import Service, Chat, WebEngage, Facebook Ads, Frontends, Integrations, WhatsApp Campaigns


Locations

FR, US - West, SIN, US - East, South America, DE (German DC)


Schedule

September 30, 2022 3:00AM - September 30, 2022 4:00PM UTC



September 30, 2022 3:41AM UTC
[Update] Network maintenance started

September 30, 2022 3:41AM UTC
[Update] Network maintenance is terminated.