April 2, 2020 11:49AM CEST April 2, 2020 9:49AM UTC
[Identified] We currently facing an issue with email campaigns.
Some campaigns processing is currently delayed.
The issue is identified, newly created campaigns are not impacted anymore.
We are fixing the impacted campaigns which will be sent with delay.
Transactional platform is not impacted.
April 2, 2020 7:58PM CEST April 2, 2020 5:58PM UTC
[Monitoring] This incident have been isolated, and a mitigation applied for all the impacted campaign.
They were re-scheduled and are currently processing.
April 3, 2020 9:34AM CEST April 3, 2020 7:34AM UTC
[Resolved] The incident is now solved.
All the impacted campaigns have been rescheduled for sending.