All Systems Operational

Updated a few seconds ago

Web Apps

Operational

API

Operational

SMTP

Operational

Outbound Emails Delivery

Operational

Outbound SMS Delivery

Operational

Marketing email campaigns

Operational

Redirection Links

Operational

Inbound Events Tracking

Operational

Outbound Webhooks Processing

Operational

Account & Billing

Operational

Marketing automation

Operational

Landing pages

Operational

Inbox

Operational

CRM

Operational

Contact Import Service

Operational

WebEngage

Operational

Facebook Ads

Operational

Frontends

Operational

Integrations

Operational

WhatsApp Campaigns

Operational

Conversations

Operational

Meetings

Operational

History (Last 5 days)

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading on frontend infrastructure for improved performance and stability, as well as applying necessary upgrades to enhance overall system functionality. During this maintenance, we want to reassure you that there will be no disruption, with no service downtime and no impact on email communication. While a slight delay of 2-3 minutes in email delivery is anticipated, your understanding and patience are appreciated. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.


Components

Web Apps, Account & Billing, Marketing automation, Landing pages, Inbox, CRM, Contact Import Service, Frontends, Conversations, Meetings


Locations

Global


Schedule

March 19, 2024 1:30AM - March 19, 2024 5:00AM UTC



March 19, 2024 5:00AM UTC
[Update] Scheduled maintenance is complete.

March 19, 2024 1:30AM UTC
[Update] Scheduled maintenance is starting.

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading on our internal backend services infrastructure for improved performance and stability, as well as applying necessary upgrades to enhance overall system functionality. During this maintenance, we want to reassure you that there will be no disruption, with no service downtime and no impact on email communication. While a slight delay of 2-3 minutes in email delivery is anticipated, your understanding and patience are appreciated. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.


Components

Web Apps, API, SMTP, Outbound Emails Delivery, Outbound SMS Delivery, Marketing email campaigns, Redirection Links, Inbound Events Tracking, Outbound Webhooks Processing, Account & Billing, Marketing automation, Landing pages, Inbox, CRM, Contact Import Service, WebEngage, Facebook Ads, Frontends, Integrations, WhatsApp Campaigns, Conversations, Meetings


Locations

Global


Schedule

March 18, 2024 2:30AM - March 18, 2024 5:00AM UTC



March 18, 2024 4:30AM UTC
[Update] Scheduled maintenance is complete.

March 18, 2024 2:30AM UTC
[Update] Scheduled maintenance is starting.

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading Kafka clusters for improved performance and stability, as well as applying necessary upgrades to enhance overall system functionality. This maintenance corresponds to phase 2 of the previous maintenance activity, as referenced in https://status.brevo.com/pages/maintenance/586a5ae632dde2fc5b0013c1/65eb099131269805856e9693. During this maintenance, we want to reassure you that there will be no disruption, with no service downtime and no impact on email communication. While a slight delay of 2-3 minutes in email delivery is anticipated, your understanding and patience are appreciated. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.


Components

Web Apps, API, SMTP, Outbound Emails Delivery, Outbound SMS Delivery, Marketing email campaigns, Redirection Links, Inbound Events Tracking, Outbound Webhooks Processing, Account & Billing, Marketing automation, Landing pages, Inbox, CRM, Contact Import Service, WebEngage, Facebook Ads, Frontends, Integrations, WhatsApp Campaigns, Conversations, Meetings


Locations

Global


Schedule

March 15, 2024 10:30PM - March 16, 2024 4:30AM UTC



March 16, 2024 4:30AM UTC
[Update] The scheduled maintenance has been completed. Thank you for your patience.

March 15, 2024 10:30PM UTC
[Update] The maintenance has been started, we will update once it's completed.

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading Kafka clusters for improved performance and stability, as well as applying necessary upgrades to enhance overall system functionality. The maintenance will occur in two phases. The initial phase is planned for March 14, 2024, from 10:30 PM to March 15, 2024, 4:30 AM UTC. The subsequent phase is scheduled for the following day, March 15, 2024, starting at 10:30 PM and concluding on March 16, 2024, at 4:30 AM UTC. During this maintenance, we want to reassure you that there will be no disruption, with no service downtime and no impact on email communication. While a slight delay of 2-3 minutes in email delivery is anticipated, your understanding and patience are appreciated. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.


Components

Web Apps, API, SMTP, Outbound Emails Delivery, Outbound SMS Delivery, Marketing email campaigns, Redirection Links, Inbound Events Tracking, Outbound Webhooks Processing, Account & Billing, Marketing automation, Landing pages, Inbox, CRM, Contact Import Service, WebEngage, Facebook Ads, Frontends, Integrations, WhatsApp Campaigns, Conversations, Meetings


Locations

Global


Schedule

March 14, 2024 10:30PM - March 15, 2024 4:30AM UTC



March 15, 2024 4:30AM UTC
[Update] The scheduled maintenance has been completed. Thank you for your patience.

March 14, 2024 10:30PM UTC
[Update] The maintenance has been started, we will update once it's completed.

Incident Status

Degraded Performance


Components

Marketing email campaigns


Locations

Global




March 14, 2024 8:25PM UTC
[Resolved] The issue has been fixed now and latency has been reduced now clients can send marekting email campaigns with no delay .

March 14, 2024 8:16PM UTC
[Monitoring] We have successfully applied changes and we can see improvements in latency , latency has started reduced . We are kept monitoring it . We will keep you posted .

March 14, 2024 7:54PM UTC
[Identified] The incident has been identified and it is due to an issue with one of the vendor service provider , we are working on applying some changes which will reduce latency . We will keep you posted with further updates .

March 14, 2024 7:23PM UTC
[Identified] We have identified this issue and our tech team working on deploying the necessary changes . We will keep you posted with further updates .

March 14, 2024 7:19PM UTC
[Investigating] We are presently encountering issue with marekting email campaigns where we are facing latency of approx 20 to 25 minutes in sending marketing emails campaigns. We are actively working on identifying the actual cause and rectifying it. We will keep you posted .

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading on our internal DNS infrastructure for improved performance and stability, as well as applying necessary upgrades to enhance overall system functionality. During this maintenance, we want to reassure you that there will be no disruption, with no service downtime and no impact on email communication. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.


Components

Account & Billing, Landing pages, Inbox, CRM, Contact Import Service, WebEngage, Facebook Ads, Frontends, Integrations, WhatsApp Campaigns, Conversations, Meetings


Locations

Global


Schedule

March 14, 2024 1:00PM - March 14, 2024 5:00PM UTC



March 14, 2024 5:00PM UTC
[Update] Scheduled maintenance is complete.

March 14, 2024 1:00PM UTC
[Update] Scheduled maintenance is starting.