All Systems Operational

Updated a few seconds ago

Web Apps

Operational

API

Operational

SMTP

Operational

Outbound Emails Delivery

Operational

Outbound SMS Delivery

Operational

Marketing email campaigns

Operational

Redirection Links

Operational

Inbound Events Tracking

Operational

Outbound Webhooks Processing

Operational

Account & Billing

Operational

Marketing automation

Operational

Landing pages

Operational

Inbox

Operational

CRM

Operational

Contact Import Service

Operational

WebEngage

Operational

Facebook Ads

Operational

Frontends

Operational

Integrations

Operational

WhatsApp Campaigns

Operational

Conversations

Operational

Meetings

Operational

History (Last 5 days)

Outbound Email Delivery and Other Applications ImpactedService Disruption

Incident Status

Service Disruption


Components

Outbound Emails Delivery


Locations

Global



April 24, 2024 1:14AM UTC
[Resolved] All emails have been successfully processed, and all other services are functioning as expected. No emails were lost during this process, although there will be a latency of approximately 2 hours on emails. We apologize for any inconvenience this may have caused.

April 24, 2024 12:52AM UTC
[Monitoring] Email processing has resumed. We are continuing to monitor the email processing and other applications. End users may experience a delay of approximately 2 hours with their outbound emails and Webhooks. No emails have been lost during this process.

April 24, 2024 12:38AM UTC
[Identified] We've identified an issue with one of our providers that has caused the problem. We're already in communication with them to resolve the issue and minimize its impact. Further information will be provided in upcoming updates.

April 23, 2024 11:52PM UTC
[Investigating] Due to an issue, outbound email delivery has been completely disrupted—no emails are being sent. Some clients may encounter difficulties when accessing their accounts. This is also affecting outgoing Webhooks, and we're currently assessing other impacted applications. We've engaged the relevant teams to identify the issue and minimise its impact. Further information will be provided in forthcoming updates.

April 23, 2024 11:19PM UTC
[Investigating] We're aware of an on-going issue with our services. The impact and the scope are still under investigation. We apologize for the inconvenience.